2. File a “quality of care” complaint with the VA Department of Health. You might want to ask why your insurance company is basing their decisions on IDSA Guidelines that have been found to be developed during a corrupt process.
NOTE- Insurers will often deny patients with Lyme disease all but the bare minimum and some have been known to flag the incoming claims which mention Lyme disease for that reason. Some will not review your case until an appeal is filed and they count on many people not bothering to file an appeal, in turn, saving them money.
So NEVER let it drop when you are denied. Fight for your rights! And make it easier on yourself by getting help from the above agencies. Some of them have been very helpful and surprisingly, some are very Lyme literate.